The Assertiveness Pocketbook by Max A. Eggert

THE ASSERTIVENESS POCKETBOOK by Max A. Eggert (PDF)

INTRODUCTION 

  • Definition, popularity, with whom can you be assertive, why now, when to use it, assertiveness and integrity, keeping a balance

THREE BEHAVIOUR TYPES 

  • Three options, non-assertive behaviour (reasons, mind games, musts and obligations, self talk, inner voices), aggressive behaviour, assertive behaviour (advantages, liberation circle, affirmations)

RIGHTS & RESPONSIBILITIES 

  • Definitions of basic assertive rights, corresponding responsibilities, rights and responsibilities at work

ASSERTIVENESS SKILLS

  • Body language, receiving and giving criticism, receiving positive feedback, disagreement process, T statements, asking for what you want, broken record, negative assertion, fogging, negative enquiry, power words

ASSERTIVE ACTIVITIES

  • General advice points, ten activities to practise assertive behaviour

Language: English
Format: PDF
Pages: 112
Size: 1 mb

THE ASSERTIVENESS POCKETBOOK by Max A. Eggert (PDF)